Your messages are ready to switch on.
Payment went through and your receipt is already on its way to your inbox. Here is exactly what happens next, and roughly when.
Three things, and two of them are ours to do.
Your receipt is on its way
Paddle handles billing for Back On Stage, so your receipt arrives from Paddle on behalf of Back On Stage Software Inc. Keep it for your books.
A team member switches SMS on
Someone from Back On Stage enables SMS on your company account and emails you within one business day to confirm it is live. Nothing for you to configure.
You choose what gets texted
Once it is live, open the Notification Control Center in each of your active companies and tick SMS beside the notifications you want sent by text. Our activation email walks you through it step by step, so if anything is unclear at that point, just reply and we will help.
Nothing is needed from you right now. Watch your inbox for the activation email.
Twenty-five notifications. You pick which ones become texts.
Back On Stage already sends all of these by email, and email stays the default. Nothing starts texting on its own. When SMS is live, every notification gets an SMS checkbox next to its email checkbox, and an admin ticks the ones worth interrupting someone for.
To your musicians
- Auto-Book gig offers
- Shotgun gig offers
- Gig notices and call time changes
- A gig has been cancelled
- You have received a payout
- Auto-Pay payout notifications
Chat
- New band chat message
- New team chat message
- New admin chat message
To your admins
- A musician accepted your offer
- A musician declined your offer
- Auto-Book could not fill a role
- Client payment received
- Client signed your contract
- Client questionnaire completed
Tasks
- A task has been assigned to you
- Task due today, to the assignee
- Task due today, to the assigner
- Task due in a week, to the assignee
- Task due in a week, to the assigner
- Task marked complete
Leads
- New lead from a lead form
- A lead requires action
The Subscription and SMS Management Portal.
We are rebuilding it right now. Once it lands, all of this moves inside your Back On Stage account, so you will be able to:
- Watch your message balance in real time
- See what has been sent, to whom, and when
- Buy another pack in a couple of clicks without leaving the app
- Manage your subscription in the same place
You are not waiting on it. Your credits are on your account and working the moment we activate SMS. The portal simply puts the controls in your hands instead of ours.
It works much like your phone bill.
Your credits never expire
They sit on your account until you use them, so a quiet January costs you nothing.
We tell you when you are running low
You get an email before the balance runs out, so a busy booking week never catches you short.
Top up whenever suits
Buy another pack at that point and sending carries straight on. No subscription, no monthly commitment.
Nothing gets dropped
If the balance does hit zero before you top up, your notifications fall back to email so your players still hear from you.
Questions about your purchase?
Reach out any time. We would rather hear from you early than have you wondering whether it went through.
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